Are you in the habit of using "Registry cleaners" (e.g., Registry Mechanic System Mechanic RegCure RegClean Pro Advanced SystemCare Registry Booster McAfee QuickClean AVG PC TuneUp Norton Registry Cleaner PCTools Optimiser SpeedUpMyPC PC Doctor Is Firefox, Chrome or any other alternate browser installed?ĩ. Is Adobe Flash Player v11.8.800.94 installed? TEST HERE USING INTERNET EXPLORERĨb. Assuming Java is installed => Is Java Version 7 Update 25 (or higher) installed? TEST HERE USING INTERNET EXPLORERħ. Are ALL of the following updates listed in View installed updates When you bought it? (Doesn't matter if you never used or Activated it.)ĥ. Did a Norton free-trial or a McAfee free-trial come preinstalled on the computer Has a(nother) Norton application or a McAfee application EVER been installed on the computerĤ. date) does your current subscription expire? What anti-spyware applications (other than Defender) are installed? What third-party firewall (if any)?ģ. What is the full name of your installed anti-virus application or security suite and Did Win7 64-bit come preinstalled on the computer when you bought it, did you do a clean install of Win7,Ģ. Please answer each of the following diagnostic questions in a correspondingly-numbered list in your very next reply, preferablyġa.
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